Each tub comes standard with a MasterForce Bio-Magnetic Therapy seat and a StressRelief Neck and Shoulder Seat. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Equity Financial Management Group - Global Trust Corporation, Master Spas - Island Leisure Of Long Island. Davenport called the manufacturer of pool & placed other customer pools ahead of ours. 800-860-7727 Ideal for small spaces and aqua therapy, "My husband and I debated whether to put in a pool but decided that we didn't want to wreck a large part of the yard in order to do so. The Clarity Range seats between six and eight people, and introduces features such as molded neck and shoulder seats. Master Spas sold or offered for sale portable electric spas in California, during the time period of July 2015 to July 2017. Their YouTube channel is helpful. Upon receipt, I discovered they did not fit. Open 7 days - Mon 9am-5pm. My 8.2 hot tub from Master Spas is well-engineered and well-thought out on how it was put together. I use the spa three times a day. Built in Whether you want to save or indulge, youre likely to find something that piques your interest and fits your budget among the 21 hot tub models and four collections. With so many options, finding the perfect hot tub can feel overwhelming. Shop Hot Tubs. Creating your dream backyard oasis should be simple. The Lithium system they pushed as "The best system ever" is garbage. We purchased the spa at an expo and the local company was the expo people. And I don't even know how much that would even be irritating my neighbors. The spa was supposed to come with steps and they didn't have any when they delivered it. Master Spas. Also the Spa kept shutting down. Spot treat any stubborn mineral buildup with white vinegar or a Magic Eraser. ", "I had back surgery and needed a low-impact workout and a way to strengthen my core. This is the number for Texas Spa Services, LLC. Instead, whether the hot tub is entry-level, mid-level, premium or luxury is signaled using a dollar sign rating system. Copyright 2023 Click2Houston.com is managed by Graham Digital and published by Graham Media Group, a division of Graham Holdings. We DO NOT remove reports. The five lightweight hot tubs seat between three and five adults. Ideal for fitness enthusiasts and therapy seekers. Once we were done with the space it was gonna be put in, we called them, and they put it in there. Whether by designing your perfect backyard outdoor oasis or your ultimate games room, let our knowledgeable staff provide solutions that will comfort and pamper you. Over 2 years old and no problems what so ever works great. Here are 5 tips to help simplify your machine. After several days and several calls with West Chester Spa, it turned out one of the NEW filters was bad and not flowing properly. Since the very first week there has been a cloudy white film on top of the water . This spa has lights and it cycles through the colors but the way that it cycles is, it flashes, it doesn't fade. He said when he closed his doors, the business had less than $2,000 in its bank account. Reddit and its partners use cookies and similar technologies to provide you with a better experience. There are four luxury hot tubs in their MP Legend Range, named after the 23-time Olympic gold medalist Michael Phelps. Master Spas is the only hot tub company we reviewed that uses magnet therapy in its products in addition to hydrotherapy, making it a rival for Bullfrog Spas (opens in new tab) in massage therapy. Master Spas products are made and assembled in the U.S.A. with domestic and foreign components. If you need to submit a service request for your swim spa, click here. Translated: The customer service responded quickly and kindly~ The master pressed it very well . customerservice@masterspas.com, 6927 Lincoln Parkway Privacy Policy. One of the best hydrotherapy features is the bio-magnetic therapy, which targets pressure points on the shoulders and back. On 09/22/2021 Richard N Paulson filed a Small Claim - Debt Collection lawsuit against Master Spas of Southern Wisconsin. We purchased a LSX in May of 2004 and have the following to report. My partners a runner and it helps with the leg. It was installed without problem, and I've (along with a few lucky ladies) have thoroughly enjoyed the spa now for over 6 months straight. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. At Master Spas, we make buying a hot tub or swim spa just as relaxing as using one. They've been in business for just over 60 years. Some accessories are designed for safety, including rails, steps and Master Spas' covers. Were really enjoying our Master Spas. The MP Legend range is strictly luxury, and features four hot tubs with over 59 powerful jets and between five and eight seats. Copyright 2022 Consumers Unified LLC. As America's largest hot tub and swim spa manufacturer, we've been supplying an unrivalled range of premium home hydrotherapy solutions to customers like you for three decades. Page 40 Press the "jets 3" button once to turn pump 3 on or off. I'm going to be filing a complaint about that because it wasn't explained ahead of time to us and I'm very disappointed. Relax with massaging spa jets in the perfect water temperature, year-round. I actually paid more than I would have at my local dealer. Hotel. Does anyone have any experience with either of these. With your Master Spas dealer guiding you through the buying process, youll choose the model that is right for your lifestyle and your space. Too many complaints about it. Since Channel 2 started looking into this story in April, Master Spas has reached out to every person who complained to the BBB that they were owed money or a hot tub andhas successfully resolved those issues. this needs to be refunded and a 5 cause of action lawsuit and arbitration is being filed. HOUSTON Consumers just wanted to relax in their very own hot tub, but they say they were more stressed out after paying a local business that never delivered the product. 2138 W Wisconsin Ave Appleton, WI 54914-3115. Why? Two bodies of water: A hot tub on one side, a swim spa on the other. So being able to jump into that right after basketball, it's just wonderful. Price Range: $$ to . We relocated to another city and had to put it in storage while we're building our house. That was how well it went. You can also attach a garden hose to the end of the drain assembly. Photo: jacuzzi.com. Applies magnetic therapy to pressure points on the neck and back. The price for each model depends on your location. Our electricity and water bill has been off the charts. Theres no upfront costing on the website, but the guide prices are also helpful in navigating the many different options available. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. They come off twice. When done, fill the tub back up with water and add in Master Spas chemicals to keep the water balanced. Helen, Illinois, Our hot tub has brought so much joy & relaxation! Thoroughly rinse any spa pillows and the tub shell. Its a life changer. Neither returned Channel 2'scalls andtexts inquiring about the same. If you don't add chemicals pretty much daily, the water gets gross. Legendary performance for those who don't believe in second best. Information given for the potential transaction was not true. 8008607727. How do I know I can trust these reviews about Master Spas? And this has been going on since we bought it over five years ago. I also had some issues with the Wi-Fi unit, and they came and replaced it. Operating out of a state-of-the-art 27 acre manufacturing campus, they are the largest swim spa manufacturer in the world, and one of the largest portable spas and hot tubs manufacturers in the country. Compare the features of all Master Spas hot tubs. Hiding negative complaints is only a Band-Aid. This alternative to a pool has benefits for you and your entire family. Wow! Primo Hot Tubs and Spas was a dealer for Master Spas, out of Indiana. The Nonslip, Comfort Floor System prevents slips and provides a comfortable, cushioned surface. Any hot tub labeled with five dollars falls into the luxury price range, whereas one to two dollars signals an entry-level hot tub. Ideal for swimmers, athletes, and fitness enthusiasts. Contact your local dealer for exact pricing information. To settle this matter, Master Spas executed a Settlement Agreement with the Commission on October 30, 2017, for $152,500.00. It's the best of both worlds, offering space for fitness, fun, and relaxation. Consumers want to see how a business took care of business. The jets are also uneven. The SimpleSpa Bubble Massage is the cheapest intex hot tub on offer with an MSRP of $824.99, while the flagship model, the PureSpa Jet and Bubble Deluxe Set, is priced at $1,799.99. Oct 20 2018. 2, Report #1253023. Propulsion swim spas with a powerful, smooth current. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. This is one of Master Spas strengths. There was steam shooting out the sides like a kettle was boiling!! Copyright 2019 by KPRC Click2Houston - All rights reserved. Dimensions 231" x 94" x 60" (587 cm x 239 cm x 153 cm) Gallons 2,325 (8,801 L) Jets 45. 1 review of Master Spas of Toronto "TERRIBLE HOT TUB PERFORMANCE AND SERVICE BY MASTER SPAS I purchased a Premium Micheal Phelps self-cleaning hot tub from Master Spas for my family that was delivered in JULY 2020. I have to say I love the Spa, but have had yearly issues from day one! California Energy Commission You may be able to trade in your used hot tub or get financing to pay for a new one. But its weird because once you get online, youre dealing with national MasterSpas and not the local company. In fact, I wouldn't trust a "no chemical" hot tub in fear of bacteria. 09:24a. I had a couple issues when I first got it, but the dealer responded very quickly and sent a person in my house. as stated the spa . Built in When you purchase through links on our site, we may earn an affiliate commission. Cookie Notice Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. So far, the heater and all jets have worked perfectly. Most Master Spas hot tubs cost between $6,000 and $15,000. Had I not stepped inside a crappier one, I probably would've never realized. They were here when they told me they would be. Cleaning your Master Spas filters every month involves a few steps: To drain a Master Spas hot tub, locate the drain assembly behind the tub skirt panel and remove the cap. Several affordable models. The Mast3rPur system combines this filter with ozone and UV-C light sanitation as well. If you need help with the Public File, call (713) 778-4745. It measures 7'10" by 7'10" but only seats 5--a size which normally would seat 6-7. This alternative to a pool has benefits for you and your entire family. west cester spas were on time to the second. com How to Measure a replacement Spa Cover. After getting a bacterial infection my doctor told me to stop using the hot tub. Spring 2011- the heater went bad. A stylish, modern approach to relaxation and wellness. Thanks for this feedback, Christopher! There are between 16 and 72 jets in each tub. The quality seems top-notch. I contacted the sales rep ***** via . Why Ripoff Report will not release author information! Master Spa Hot Tub Filters. Consumers just wanted to relax in their very own hot tub, but they say they were more stressed out after paying a local business that never delivered the product. I had a feeling they were initially overpriced, but the tub looked top quality to me. I paid for the steps, and Id like to get reimbursed for them because I don't want them anymore. I got four kids under four. I came across hottubuniversity.com which seems to have pretty good content. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Kay, Arizona, This really is the best purchase I ever made. So, I was very pleased. It ripped all over the place. The reps did a good job, and the spa has everything I wanted. Master Spas offers several accessories to customize your hot tub. Roomy and comfortable, this hot tub is recognized for its jet power and seating versatility including a contoured lounger. The Master Spas LSX is an awesome tub! Be the first one to find this review helpful. That's my fault. Come be part of creating a clean, modern and thriving California. With the Master Spas range of ultra-therapeutic hot tubs hot tubs and swim spas, it is. All rights reserved. In January, the Houston office started receiving complaints that Primo was months late delivering the tubs customers had paid for. However, the full Master Spas range just doesnt boast the same numbers of high-end hot tubs as some of the other brands weve reviewed across the best hot tubs (opens in new tab). Followers 0. Spa was delivered in May, 2010. Know we're always here for you with our valuable online resources, including how-to videos, FAQs, owner's manuals and more. 75, Section 2, Hankou St, Wanhua District, Taipei City, TW . I dealt with a representative from the distributor that has the contract for selling Master Spas, and after talking to the salesperson, it made sense to get the 8.2 hot tub. When you're ready, a hot tub or swim spa can be installed in one day. They think they can swim in it and I'm still trying to teach them how to keep the water in the hot tub, but it's an overall extremely good time. Master Spas, the company that claims to be the world's largest swim spa manufacturer and the largest hot tub manufacturer, was founded in 1996. So, if Im spending extra $50 a month on my electric bill for a few months, that's very well worth it. Sun 12-5. Please call our customer service team, and they will be glad to assist you. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Brandon Smallwood worked for Primo Hot Tubs and Spas in the service department and Kelsea Smallwood was the office manager at the company. It makes our utility bill go up in the winter though. It measures 7'10" by 7'10" but only seats 5--a size which normally would seat 6-7. The potential sales . Aquatic Fitness. Creating your dream backyard oasis should be simple. We apologize for the inconvenience you have encountered. We needed it delivered twice and they delivered it. The company is an excellent choice for people looking for a multipurpose spa, but it may not appeal to those who want the ability to personalize their hot tub with multiple custom features. Master Spas went around whatever time I had open and worked with me. Mon.-Thurs. Built in Estimated amount consumers saved since 1997: $15,590,010,907. They did not fix the leak. Jacuzzi. One man had a $25,000 swim spa on consignment with Primo Hot Tubs and Spas. The manufacturer's line has four series of hot tubs, each of which contains multiple models. According to the lawsuit, Palmetto Bluff's master plan calls for around 4,000 homesites. Fort Wayne Indiana. It's been leaking since we got it. Our Master Spa Legend Series hot tubs are ultra-premium hot tub spas, which look and feel luxurious with high-end parts such as Master Spa . We're in our 60s and we have aches and pains, and a massage cost $80 for an hour. And we talked to Todd at Spa Emporium, Sacramento who sold it to us and he would not help us at all. "This swim spa is a dream come true. I'd like to know what people think of Master Spas quality compared to, say, Jacuzzi or Actic Spa. Literally every other sentence out of the sales guy's mouth was a lie. If you paid Primo Spas for service or for a spa that you have not received, call (713) 561-2522. Owner Vince Primo told Channel 2's Amy Davis by phone that a series of hardships that began after Hurricane Harvey were insurmountable. Shop all models, or narrow your search using the brand, size and price filters, to find hot tubs that fit your criteria. We just looked at it and said that was the one we wanted. Jetted swim spa for training, fitness, and therapy. Also for: Legend lsx800sts, Lsx, Legend lsx557, Legend lsx1000, Legend lsx1000sts, Legend lsx800, Lsx1050, Legend lsx850, Spas, 5643lbslsx1050, Legend lsx. Attorneys are either actively filing these cases or investigating to determine whether lawsuits can be filed. Surveillance of the spa continued in late October 2018, when the VBPD and Homeland Security installed a camera on a nearby telephone pole to monitor the exterior of the business at all times, the lawsuit goes on, noting investigators that month dug through the spa's trash and found evidence they included in a November affidavit. Wipe it down with a soft cloth and acrylic-friendly cleaner. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Master Spas also obtained at least one brochure for Premium Leisure's "Leisure's Edge" spa line, containing photographs of spas embodying Premium's design . It's a good time. Hi Rachael, we are sorry to hear you were not informed of the warranty terms and exclusions by your dealer prior to making your move plans. A place for Master Spa Owners to talk about their spa's and ownership experiences. Come by and see us. It was a display model at the dealership from which we bought it, so we didn't have to pay any extra shipping. Master Spas sells several choices at entry level price points, and they don't skimp on the features. I just negotiated (hard), and got the saleman down to just $6,500.00. Toronto-area spa closes pools after customers complain of skin rashes, ear infections. Focused on hydrotherapy, the US-built tubs are well-regarded for their lasting builds and good quality. Future US, Inc. Full 7th Floor, 130 West 42nd Street, All rights reserved. It worked out well. All I can say is WOW! Enjoy better daily living from the comfort of your own home with a Master Spas premium spa solution. But now, its perfect. 6 26. Whether you want to visit the showroom or explore your options with a virtual tour or video consultation, our network of dealers can help you find the best swim spa for your space and needs. This includes light and sound systems, foot therapy features, and bio-magnetic therapy. Currently, "at least 800 lots" have been constructed already and 400 more are in the process of being . Master Spas tub pricing starts around $4,000. There may be more reports for "master spas", For more results perform a general search for "master spas", Showing 1-12 of 12 Found Reports
They just smoked cigarettes and then they said, "We're coming back." The HL 470 seats 5 and the HL 7 seats 6. They replaced filters, Great! Fort Wayne Indiana, Ricks Pool and Spa Ricks Pool and Spas Corona California, Master spas Failure to complete warranty work Fort Wayne Indiana, Master Spas Ron - Hollister Salesman Bait & Switch - False Advertising Ft Wayne, Indiana, MASTER SPA HOT TUB STORE RIP ME OFF FOR $6000.00 DOLLARS Ft Wayne Indiana, Rhiel Supply Ha talk about a disapointment Youngstown Ohio, National Pool And Spa ripoff Went under and my tub was financed for 7400 and gave me to hot tub Eastlake Ohio, Master Spas I've received a check for $2,996.85, said that I won in a British Lotto held in London, England. easy to own. The hot tub was like an investment in family but also an investment in wellness. Clarity Spas have a standard limited warranty of one to three years on Master Spas parts. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. We looked at every other competitor before we bought that, and it seemed to be, by far, the best value. First of all, the so called spa expo is a joke and false advertising. The Master Spas H2X fitness spa can also be used as a hot tub. Its tubs are easy to clean, come with several feature options and have strategically placed jets for the ultimate in comfort and relaxation. Manufacturer(s): Custom Molded Products, of Newnan, Ga. Spring of 2013- Noticed the water level kept dropping. Therefore, similarly to the Sundance Spas (opens in new tab) range, its clear that this is a good brand for hot tub buyers who want a balance between comfort and cost. Your passport to relaxation, offering quality and value. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! I've been pretty happy with Im very happy with the tub. Case 8:15-cv-02431-EAK-AEP Document 30 Filed 07/22/16 Page 5 of 10 PageID 158. Instead, we reckon that Master Spas hot tubs have the edge on other hot tub brands when it comes to a variety of prices and sizes. Heres how it works. I did my research online and I heard a lot of great things about Master Spas and Artesian's. This case was filed in Marquette County Courts, Marquette County Circuit Court located in Fond du Lac, Wisconsin. I looked for Artesian's but I couldn't find any. I wet tested two out, not knowing what the cost of the one I bought was the Master Spa. Intex is one of the US' most popular inflatable hot tub brands, and they make a range of great tubs for couples and families. Download this stock image: FILE - This combination of undated photos provided by the Gwinnett County Police Department shows Master Police Officer Robert McDonald, left, and Sgt. I previously owned a Master spa that was good quality and had a really good experience with it. They also have a maximum of 40 jets. Master Spas offers a wide variety of hot tubs and aims to satisfy everyones likes and needs. Your local dealer will assess your site and your requirements before presenting you with recommendations and prices. Their advanced hydrotherapy features are also a huge benefit. Get buying tips about Hot Tubs delivered to your inbox. You just have to get the hang of it. 800 bucks a set. ConsumerAffairs is not a government agency. But the unique design and therapy of the each of the 3 therapy seats, the lounger, and the cooldown seat make it a REALLY special spa. Master Spas does not recommend you winterize the hot tub. Swim spas in the Michael Phelps Legend Series have a 10-year standard warranty on the spa structure, a seven-year warranty on the shell surface and a five-year warranty on plumbing. There are four budget models, seven mid-level models, five premium models, and four luxury models. Bad Heater. It's been good for six months now. Super value, wonderful therapy. The steps also break. In the beginning, it was a little daunting to try and keep the pH. The penalty monies are deposited into the Appliance Enforcement Subaccount established by SB 454 of 2011(Pavley). Copyright 1997-2023 Ripoff Report. Liars! I bought a hot tub from Master spas during a Expo in ***** ** on Sept 22 2022. . So, it's impacted my life immensely from the sake of having that retreat and being able to utilize it in a fashion that helps me with my active lifestyle. Creates a deep and wide current of pure water flow with virtually no turbulence. Who is ED Magedson - Founder, Ripoff Report. This kind of defeats the purpose of a Bluetooth system when you have to constantly leave your device on the side of the tub so the system can work. Exercise. It only took six months to getbthat problem resolved. No contact after submitted for warranty. They did not put back the insulation. No matter what you are looking for, Master Spas is ready to assist you in finding the hot tub that will best fit your needs. Went to a 2010 Spa show in Wilmington Delaware and purchased a Master Spa (Twilight 8.3) through West Chester Spas, Pa (No longer in business). Master Spas hot tub/spa distributors from December 2017 through May 2019 for between about $5000 and $45,000 and about $2 for the valve caps. Master Spas, Inc. Spa Pool and BBQ Show Sold a defective spa. 715 P Street Fort Wayne Indiana, Equity Financial Management Group, subsidiary Of Global Trust Corporation, Sweepstakes scam Global Lottery ripoff Vancover British Columbia, Master Spas ripoff never recieved hottub then charged account anyway Bohemia New York, Master Spas - Island Leisure Of Long Island ripoff Bohemia New York, Master Spas Of Long Island has extremely poor customer service. I purchased the T.S. A man who was punched and kicked in the head by the two Atlanta-area police officers during a traffic stop nearly five years ago has reached a settlement with the . Master Spas is one of the few tub companies to use biomagnetic therapy with hydrotherapy for better pain management. From the start, the circulation pump was bad. Spring 2012- Spa kept shutting down. I have been trying to contact them with no reply to my emails or phone messages. Justin Linden, the lawyer representing the group,said the claim will be issued in the coming weeks. You can be assured that our selection of Master Spa Legend Series parts, Master Spa Legend Series Control Panels and other replacement parts are of the highest quality! The Bluetooth system which was an add on, has no tuner feature and only works if you have a mobile device within 10 feet of the tub. He is dissolving his business. I can swim day or night, and I love the water. Master Spas also has a MasterBlaster Foot Therapy jet system available for its two higher-tier lines, which uses 28 nozzles in two jets for a reflexology-inspired foot massage. The store is not open when it supposed to be. We have one of the largest Spa and Hot Tub showrooms in Texas. If you do not put chemicals in every single day than your water goes crappy on you. The Hotel Resonance Taipei, Tapestry Collection by Hilton is a luxury hotel in Taipei with a spa and fitness centre. Yes, I was told that "no chemicals" were necessary, but I honestly never believed that. 920-727-1700. It won't last you more than a couple months. Unsubscribe at any time. the USA, Visit the Michael Phelps Signature Swim Spas website. The installation of my spa was easy to schedule. He said he would look at the pictures and call me back in a day or two. strict standards for business conduct. Health Spas: Hot Tubs: Master Spas, Inc. Fort Wayne, Indiana. As an authorized dealer for Master Spa, we have a huge selection of hot tub filter replacements in stock, including our EcoPur Charge Filters, EcoPur Filters, outer filters, filter bundles, and more. I'm also specifically trying to decide if the Twilight series is worth the extra cash over the Clarity line. Elite Performance, Airless Swim Current, Programmable Speed. Master Spas doesn't display pricing online, but you can find the cost of specific models by contacting your nearest Master Spas dealer. and our They were easy to work with. Its hot tubs are less customizable, but the combination swim spas and hot tubs let you relax or exercise. At Master Spas, we never just sell you a hot tub and send you on your way. Master Spas has a good selection of hot tubs and spas, particularly in the entry- and mid-level price range, which makes it our top pick for affordable models for those looking for a little indulgence on a budget. 7AM 5PM EST With their tagline Americas finest hot tubs, the Master Spas hot tubs set standards high from the very start. Become a Member Contact The Inn & Club: 904-273-7716.Membership. I figured they were gonna be comparable in terms of price but it was more marketing behind those products versus the actual experience. Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you. All warranty repairs include replacement parts and labor. Contact the company to explore different hot tub options and find local Master Spas dealers. The price is higher than last year, but it is the same as everywhere else.