Due to the nature of decorative glass, it is expected that there will be slight inconsistencies in caming and beveled glass pieces. Adjustable Stainless steel tandem rollers. Most door hardware will fit the following door preparation. } Warranty Exclusions, Double Hinged Full Lite Door with Sidelights Woodgrain Bronze Finish | LoE366 Glass. } Most all problems addressed by local rep and tech, however I have called Houston several times regarding the deteriorating finish on the exterior handle hardware for all waterfront exposures. If you seek wood doors or double doors of the highest quality, US Door & More Inc. is the company to consider for all your purchases. Warranty Coverages During the First Year Nan Ya Plastics Corporation USA will repair or re- place any factory defective door system compo- nents or parts at no charge, during the first year after installation. border-color: cc9966; Pocket door track, rollers and guides, Legacy Replacement Door Handles for Vinyl Sliding Doors. border: 10px solid; We also installed clamps on each middle seem to help keep the doors closed. Glass Components: NonImpact Glass: 20 year prorated limit- ed warranty against seal failure. Ill definitely be using their services in the future! NanYaPlasticsCorporationUSAwarrants that insu- lated glass shall be free from any failure or material obstruction of vision due to a failure of the glass seal for the warranty period. These Multi Point lock trim sets are designed to fit Neuma Doors. We're glad you're here. Woodward's Hardware 2343 N. Tustin Ave, Santa Ana, CA 92705 (714-541-5268 FAX (714)541-2123 . Post border: 0px none; .table_d2e32 td { Patio door lock sets are available for greater security; multi-point locks are standard on 8 height doors and optional Deadbolts are a strong metal piece that functions just like a latch, but is meant for added security. Composite frames come standard in a smooth finish,woodgrain is available upon request. Had an issue with my sliding glass door not locking and the screen door not closing. 3. border-color: #000000; by Window4U (IL) Mon Mar 22, 2010 10:03 pm, #3 Barn Door Locks. We should have had a replacement Piece in November. We are stuck with no foreseen date even when this will arrive. All hardware components are precisely designed and machined for Neuma Doors. Retractable screens have been specially designed for Neuma Doors. Repair man showed up on time, well dressed and professional. Text me at +15622752206 a full picture of only the broken piece so i can order the correct piece for you. border-color: cc9966; All these little things are set up, obviously, for the company to grow and do well, but our main purpose is to make a service where were useful in the world. These Multi Point lock trim sets are designed to fit Neuma Doors. In my case, they had to remove the heavy door, and replace the rolling mechanism. var tlxSoundEmbedSrc="sitebuildercontent/sitebuilderfiles/summernights_mi0106001.mp3"; Integrity is what earns us credibility. Exterior woodgrain is special order, Strong and durable fiberglass skins will not rust, dent, split or rot, Full-length composite edging increase water and moisture protection, The bottom sweeps have superior weather stripping design. The only downside was waiting for parts to be ordered and then rescheduling for them to come back. rated doors; with Stain Nickel or Gold Brass finishes. With 30 years of creative design, research, and development, Neuma Doors offer a wide array of the worlds leading fiberglass patio door systems. Timely, reasonably priced, and good to work with. We have been doing money saving door repairs in Orange County over a decade. Send me your contact information at Sergio@Neumadoors.com. Locking Mechanism: 5 years from the date of installation, excludes trim finish. Pre-finish wood grain is available by special order. Factory Painted Finish: 2 years for the original purchaser against deficiencies of blistering, cracking, peel- ing or loss of adhesion. Door panels come standard with the smooth white. .table_d2e123 { Went from fully stuck to gliding on air better than on the day the door was installed.I chose the right company. Barn Door Lock, Lockwood Keyed Cavity Lock Now the lever handles slide loose from the door constantly. } We strive to provide timely and reliable services no matter the situation. Astragals: Lifetime for original purchaser as long as purchaser owns home. I would like to be able to ensure that the non active panel remians locked at all times,(unless we need to open it to move furniture). The door latch is controlled by the doorknob and holds the door closed by locking into the opening of the striking plate. Retractable screens have been specially designed for Neuma Doors. A: The hardware on a door is most commonly referred to as door hardware. The term can refer to the hardware thats visible on the outside of the door, such as the knob, lever, or lock, but it can also refer to the internal mechanisms like the latch or lock pins. Engineered They are the best! Our superior weather stripping offers excellent air/water tightness to the entire unit. We offer hardware for doors from 50 pounds up to 4400 pounds. Technicians were sent out a couple of days later to take measurements and I received an estimate the next day. We are committed to customer satisfaction and aim to surpass our standards every time we do a job. It has been determined by our rep that installation appeared to be in order. Our standard doors come with 5/8 insulated Low E 272 glass. We bought the house a year ago and the door was sticky. Backed by the strength of Nan Ya Plastics Corp. USA, our vertical integration incorporates comprehensive quality control measures through each step of the production cycle, from the manufacture of raw materials to the final door assembly. I guess everyone is working from home and nobody has been of much help. Location is key, if the door is not facing the sun, it will be fine. They are way ahead of the competition. I have to say that the doors are REALLY impressive. border-color: #000000; The entire point of everything that we do, from repairs and installations to the training of our team members, is focused on providing an excellent customer experience. If you have a need for a pocket door repair this is the place. border: 10px solid; Fire, corrosive fumes, acts of God, and /or any events or actions beyond the control of Nan Ya Plastics Corp. All components, parts, glass and labor supplied by parties } With a combined 25 years of experience in the industry, Neuma is a name you can trust. Would recommend and also use again. Did a great job repairing the sliders on my windows and installing some new screens, Kahlil and Jacob showed up within their window. Very responsive for a broken door handle and lock. The technician was very professional and completed the job quickly. Please email me at sergio@neumadoors.com. Sorry to hear the sent the wrong piece. I would highly recommend them. Standard Lock systems are installed on 68 and 611 doors (multi-point locks available on request). I can ship the item/ part directly to you. info@sdrcca.com, Copyright - 2023 | The Sliding Door Repair Company | All Rights Reserved. D.P. border: 6px solid; retractable screens are optional. All handle options are available with Gold Brass, Satin Nickel, White and Dark Brown finish. Phone: ( 973 ) 992-1775 Fax: ( 973 ) 716-7470 Last modified: November 18,2013 WWW Nan Ya Plastics The sophisticated style, top quality and sharp designs makes Neuma Doors a world class leader of fiberglass patio door systems. Neuma Door Systems are precision engineered to provide protection against water infiltration. Then the company provided a discount for my troubles. Very professional and great workmanship. The set screws are stripped out and won't stay together. Warranty Details for Neuma Door Systems in Owner-Occupied Single Family Homes This Non-Transferable Limited Warranty applies only to the Neuma Patio Door System installed by a licensed and bonded contractor in original own- er-occupied single-family detached homes within the United States. When it comes to quality work, products, and partsno one beats us! Kind of frustrated after several research by myself, however I wont give up and forward this issue to HOA of my subdivision. Small marks, scratches, and spots which do not exceed manufacturer standards or federal government specifications, C 1036-85 do not make insulated glass units defective. I took some pictures for reference. The 2 repair staff members were wonderful! Very thorough. They also ordered self closing hinges for my doors. Doors must be properly maintained to preserve their ap- pearance. and replacement pocket door rollers for many more, Legacy Replacement Door Handles for Vinyl Sliding Doors barely move. In addition to high durability, visibility, safety and ease of maintenance, these doors provide a unique option to add traditional modern or old world elegance to your home. Most door hardware will fit the following door preparation. by Skydawggy. Just needs a new handle now. I would highly recommend SDRC. Slight imperfections in factory applied finishes; surface cracks that do not com- promise the underlaying material are not considered a defect. Ill get that resolved for you asap. Hardware finishes are available in Gold Brass, At the very core of SDRC are trust and integrity. Full-length composite edging increase water and moisture protection. A failed glass seal is defined as one that shows a significant amount of obstruc- tion due to moisture created by a seal failure. by 2JACKS Wed Oct 06, 2010 10:01 am, #7 border-color: cc9966; This is why we focus on providing them with the best in every aspect. We installed six of this style. } The door was a few weeks late already. Replacing the wheelsets works as good as new. The distributor my contractor bought it no longer sells them and nobldy at Neuma is answering any of the numbers on the site, i am hoping you can help. Really pleased with their service and conscientious repair man! Locking Mechanism: 10 years for the original purchaser, excludes trim finish. border-color: #000000; When I told them about the situation, they quickly sent someone out to look at the problem and ordered new glass. 9. The polyurethane foam core is 100% CFC-free. border: 1px solid; Each Neuma door is Energy Star Qualified and contains recycled material without any CFCs. 06-0411.05 Expiration Date: Aug.31, 2011 How To Change Parts On A Handle Set For a Hinged Neuma Door - YouTube This video shows step by step instructions for changing parts on a hinged Neuma Door handle set. Very pleased with Justin Alexander's work. And finally, the interchangeable core is the keyed locking mechanism that will lock the door when it is closed. A $100 processing fee applies to orders below this amount. Neuma Doors Catalog - DW Distribution. -->, . How can I get a replacement panel for this door? Door parts can be divided into two categories: The external hardware that is visible outside the door, and the internal mechanisms that are not visible. I will eventually paint my doors but with so little time on the weekends.. hope I was helpful. Showed up for repair appointment timely and got the job done efficiently. I have french doors in a vacaiton rental, and guests don't understand that you have to lock both sides! As a wholesaler, we are not set up to process orders below $750. SDRC is a family-owned and operated window and door repair and installation company whose top goal is to provide homeowners with superior services at an affordable price. pdf. Yes you can now use Emtek multi lock hardware configuration #8. Emtek Configuration 8 Multi Point lock trim sets are designed for American cylinder above the handle, 5 1/4" center to center. border: 10px solid; Sergio is a man with great work ethics, deserves a promotion, or better yet a job with a worthy company. The polyurethane foam core is 100% CFC (*Chlorofluoocarbon) -free. Specially designed weep-hole covers allow water to drain away from the door while keeping dust and dirt out. Post How do I do that? Full-length composite stile and rails increase water and moisture protection. I saw a 3 year old post to which a reply was attached from Sergio Casas where he included his phone number. Neuma Doors Designed for Impact Impact Resistant Safeguard People and Property As an entry point to your home, it is essential that your patio door provide safety and security as well as protection against incoming weather. We were very happy with the quick efficient service for our closet sliding doors. French Door Replacement Parts and Accessories. Post Furthermore Neuma Doors is the innovator and one of the industry leaders in Fiberglass patio doors, we are used in major projects nationwide because of our specs! Without a proper sill or sill system, water, air, and other outside elements will be able to enter your home and cause damage. Kristrack, KNCrowder Their parent company is NAN YA PLASTICS CORP. On time , friendly and efficient. I have no reference for you who will be able to fix window for this type of problem. Windows, Doors, Patios, & Sunrooms in Salt Lake City | Peach Building . I highly recommend The Sliding Door Repair Company! View More SLIDING PATIO DOORS Gliding Patio Doors Design Features Design Features Click to zoom in Click to zoom in Click to zoom in 1 Advance Interlocking Seal Design 2 Retractable Screen 3 Weep Hole Just be aware before you purchase these doors for beach or intercoastal environments. Being there for our customers when they need us most is our top priority. border: 10px solid; c h a o t i c, unprdctbl and competitive. Within each category, you can find a lot of different styles, finishes, and functions to best suit your needs. Actually they also sent another incorrect door but we just had to fir out the wall to get that one to fit. Also company professional in announcing his imminent arrival with his name and photo. Were located in central Florida which is strange why the latch freezes up with a change in temperature. Un-finished Interior ood grain is standard. There are 2 distributors in my immediate central Florida area, I reached out to them and got no help. border-color: 330000; Stike for Barn Door Locks I thought I would get used to them but I haven't. We are proud to handle Door track and Rollers from Remodeled my home in Clearwater Beach Fl which included Neuma doors. These guys successfully performed a tricky repair to our custom wood sliding door with a clever solution. by Matt Skender Fri Mar 09, 2012 2:54 pm, #12 None of the others even come close. Their team was friendly and easy to work with. (* HPVD: High Performance; Physical; Vapor; Deposition, CLICK HERE FOR PDF FILE NEUMA GLIDING PATIO DOOR SPECIFICATIONS. What more do you need? Standard frames are 4-9/16". A hole is bored into the door through the opening in the striking plate, creating an area for the door latch to lock into. Nostalgic Warehouse Standard Latch (LATCH ONLY), Linnea Replacement Door Latch - 28 Degree Retract, Don-Jo Classic Wrap Around / Door Reinforcer, Don-Jo Double Bore Wrap Around / Door Reinforcer, Schlage 5 Inch Backset Deadbolt Latch For B Series Deadbolt, Schlage Large Format Interchangeable Core, Everest Large Format Interchangeable Core, Schlage 5" Backset Latch for Residential F Series Locks, Sure-Loc 2 3/4" Steel Deadbolt Strike Reinforcement Plate. Stainless tandem rollers under the active panel are adjustable for better installation. Post Dont look elsewhere. Superior weather stripping design offers excellent air/water tightness. AMERICA 9 Peach Tree Hill Road Livingston, NJ 07039. The whole experience was great from start to finish. Nan Ya Plastics Corpora- tion USA does not have responsibility, liability, or obligation for, nor will it pay for any removal or in- stallation labor costs for the replacement product. We also had another door sent for another job. We didnt order it originally with the blinds.